Author Question: The creative boutique's greatest advantage is its niche expertise. a. True b. False Indicate ... (Read 99 times)

cnetterville

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The creative boutique's greatest advantage is its niche expertise.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Which of the following activities is NOT an example of a customer service?
 a. The way a customer is treated before receiving a haircut
  b. The customer's haircut itself
  c. The handling of a customer's special request
  d. All of these are examples of customer service.
  e. None of these are examples of customer service.



bdobbins

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Answer to Question 1

True

Answer to Question 2

b



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