Author Question: Which of the following activities at the franchised unit should be the center of attention? a. ... (Read 57 times)

ahriuashd · **on:** Jun 29, 2018

Which of the following activities at the franchised unit should be the center of attention?
a. making sales to customers
b. managing people who make sales to customers
c. dealing with financial issues such as accounting and finances
d. marketing and advertising to customers

Question 2

The customer is always right.

Indicate whether the statement is true or false

Hdosisshsbshs · **Reply #1 on:** Jun 29, 2018

Answer to Question 1

A. Running a franchised unit involves four major activities: (1) making sales to customers, (2) managing people who make sales to the customers, (3) marketing and advertising to customers, and (4) dealing with financial issues such as accounting and finances. The customers should always be the center of the attention.

Answer to Question 2

F