The recruitment package is part of the franchisor's a. initial ...

[justinmsk]

The recruitment package is part of the franchisor's
 a. initial response to a potential franchisee's inquiry for information about the franchise
  b. provided only after potential franchisees provide detailed financial information about themselves to the franchisor
  c. is included with the operations manual following initial discussions between franchisor and potential franchisee
  d. initial portion of the training manual for franchisee staff training.

Question 2

It is not possible to customize a service experience through the use of theatrical tools.
 
 Indicate whether the statement is true or false

[mariahkathleeen]

Answer to Question 1

A. The initial response to a potential franchisee's inquiry for information. It usually consists of a recruitment brochure, a disclosure document and other information about the benefits and opportunities of becoming a franchisee with the particular franchise system.

Answer to Question 2

F