If the details of the service are clear, comparable, and ...

[Pineapplelove6]

If the details of the service are clear, comparable, and available to all interested parties, the seller of the service is said to have provided _____.
 a. service consistency
  b. market transparency
  c. service capacity
  d. imperishability

Question 2

Every year, Westview Marble goes through the process of estimating sales for the upcoming year by looking at the company's previous years' sales and market sales along with economic trends and predictions by experts. This process of predicting sales totals over a specific time period is called ____.
 a. model building
  b. trend analysis
  c. sales forecasting
  d. market potential estimation

[IAPPLET]

Answer to Question 1

B

Answer to Question 2

C

[Pineapplelove6]

YES! Correct, THANKS for helping me on my review

[ghepp]

Thanks for the timely response, appreciate it