A local stockbroker spent two hours explaining the benefits of owning IBM stock to a middle-aged couple. After listening to stockbroker, the couple decided not to buy IBM stock. The two hours the stockbroker spent with the couple would be considered:.
a. wasted time.
b. idle time.
c. nonselling time.
d. unproductive time.
e. selling time.
Question 2
_____ is the anticipation and organization of what needs to be done to reach an objective.
a. Analyzing
b. Forecasting
c. Planning
d. Strategic realignment
e. Tactical adaptation
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