Author Question: According to Kaplan and Norton, a balanced scorecard includes all of the following key performance ... (Read 43 times)

cmoore54 · **on:** Jun 29, 2018

According to Kaplan and Norton, a balanced scorecard includes all of the following key performance measurement areas except the _____.
a. customer satisfaction perspective
b. operational excellence perspective
c. innovation perspective
d. human resource perspective
e. financial perspective

Question 2

The U.S. government, through the Overseas Private Investment Corporation (OPIC) offers insurance policies that protect companies against expropriation, nationalization, or confiscation by foreign governments.

Indicate whether the statement is true or false

cupcake16 · **Reply #1 on:** Jun 29, 2018

Answer to Question 1

d

Answer to Question 2

T
The U.S. government, through the Overseas Private Investment Corporation (OPIC) offers insurance policies that protect companies against expropriation, nationalization, or confiscation by foreign governments. OPIC insures U.S. investments in emerging markets and developing countries against expropriation and political violence, such as revolution and war.