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Author Question: A major disadvantage of a rail carrier is its relatively higher cost. a. True b. False Indicate ... (Read 120 times)

nautica902

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A major disadvantage of a rail carrier is its relatively higher cost.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

A hotel chain talks about its great attention to detail in its ads, and in each room, it includes a small sewing kit with extra shirt and blouse buttons. In this case, the hotel chain is an example of:
 a. Charge more for its services.
  b. Tangibility of services
  c. Get customers involved in providing services.
  d. Separate out particular services.
  e. Entice new customers to make reservations.



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asdfasdf

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Answer to Question 1

True

Answer to Question 2

B




asdfasdf

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