Which of the following statements is not true regarding Internet ...

[Anajune7]

Which of the following statements is not true regarding Internet retailing?
 a. In developed, high-income countries, Internet purchasing is experience-driven.
  b. Shopping via the Internet is quite different for consumers in developed countries compared to consumers in developing countries.
  c. The Internet presents dilemmas with regard to customer service.
  d. Each of the above statements is true.

Question 2

The insurance on Carlos' car is due to expire, and he wants to renew it with a different company. He met different insurance agents to collect information about individual policies. In this scenario, Carlos meets with different insurance agents because:
 A) his involvement is low.
  B) of the information format affecting the opportunity to process information.
  C) his consideration set has only one item.
  D) of the perceived low benefits relative to the costs of searching information.
  E) of the number of items being chosen.

[dantucker]

Answer to Question 1

A
In developed, high-income countries, Internet purchasing is consumption-market driven and not experience-driven. Consumers shop for needs and wants but do not view Internet surfing as a pleasure trip, as would consumers going to a mall or a store.

Answer to Question 2

B

[Anajune7]

Excellent

[strudel15]

Gracias!