Author Question: In recent years, the concept of quality has changed radically from meeting customer requirements or ... (Read 107 times)

kshipps · **on:** Jun 29, 2018

In recent years, the concept of quality has changed radically from meeting customer requirements or expectations to exceeding them.
a. True
b. False
Indicate whether the statement is true or false

Question 2

Which of the following represents a common trend regarding government barriers to international marketing?
a. Many barriers, regulations and laws have increased.
b. Because international marketing is global, it is not subject to government rules and regulations.
c. Global development is regulated by the World Trade Organization (WTO).
d. Barriers have fallen dramatically in the last years to further facilitate the globalization of markets.