The features of the M-Form of firm organization are
a. divisions have difficulty responding to market changes
b. it is difficult to maintain customer relationships
c. coordination across divisions is simple and does not take much management time
d. employee evaluation is hampered by managers often having different skill sets than those the manage
Question 2
Horizontal integration allows firms to do all of the following except
a. take advantage of cost savings due to economies of scale.
b. reduce administrative costs.
c. create brand identity.
d. fully integrate with primary care clinics and acute care nursing facilities.
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