In making promises that are not guaranteed by third parties and ...

[mspears3]

In making promises that are not guaranteed by third parties and in imposing penalties that are not enforced by third parties, all of the following are credibility-enhancing mechanisms except
 a. establishing a bond forfeited by violating the commitment
  b. investing in a non-redeployable reputational asset tied to the promise or threat
  c. interrupting the communication of negotiated compromises
  d. offering a warranty
  e. delivering a hostage (e.g., a patent license triggered by violating the promise)

Question 2

The implication of the prisoners' dilemma for a long-run strategy is for firms to
 a. Do nothing
  b. Differentiate your product that competitors cannot imitate
  c. Figure a way to lower their costs
  d. Both b and c

[yasmin]

Answer to Question 1

d

Answer to Question 2

d

[mspears3]

Excellent

[duy1981999]

Gracias!