Moos' research has led to the conclusion that a. work ...

[hbsimmons88]

Moos' research has led to the conclusion that
 
  a. work productivity is not affected by the environment.
  b. supportive work environments reduce stress.
  c. bank customers do not care if the teller is friendly or not.
  d. stress is related to outside influences and not to work environments.

Question 2

Many studies have demonstrated that the characteristics of other people in a person's environment
 
  a. serve as an example of what not to do.
  b. fail to have any impact on behavior.
  c. affect one's own behavior.
  d. only have an effect on the weak-minded.

[bhavsar]

Answer to Question 1

b

Answer to Question 2

c

[hbsimmons88]

Gracias!

[tanna.moeller]

TYSM