Author Question: The process by which the principles of the fast-food industry are coming to dominate more sectors of ... (Read 86 times)

leilurhhh · **on:** Jul 1, 2018

The process by which the principles of the fast-food industry are coming to dominate more sectors of American society is called:

a. bureaucratization.
b. standardization.
c. Fordism.
d. McDonaldization.

Question 2

Because of all of the levels of authority, Devin doesn't ever feel that his opinion reaches any of the decision-makers. He is losing morale, absent more often, and thinking of changing jobs. This is an example of the problem of ________ in bureaucracies.

a. alienation
b. ritualism
c. McDonaldization
d. structured inequality