One of Charles Horton Cooley's principal contributions to sociology was his idea that how we believe others will react to us is important in determining our behavior.
Indicate whether the statement is true or false
Question 2
A McDonald's manager has authority over employees only when they are on the time clock. This practice reflects which one of the following features of bureaucracy?
a. a clear-cut division of labor
b. organizational personnel treat clients as cases
c. authority belongs to the position, not the person
d. positions are filled on the basis of qualification