Which of the following is a true statement about bureaucratic systems?
A) They seek communication on a personalized level from person to person.
B) They seek democratic system for decision making.
C)They place emphasis on structure and maintaining the status quo.
D) They place emphasis on horizontal structure of the system.
Question 2
Of the several types of behavior patterns, as identified by Knopf, that helping professionals choose in dealing with bureaucracies, the _____ leads open campaigns to destroy and malign the system.
A) warrior
B) complainer
C)dancer
D) machine
Communication as active process
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