Clerks had higher prestige when a. literacy was uncommon. b. ...

[Deast7027]

Clerks had higher prestige when
 
  a. literacy was uncommon.
  b. carbon paper replaced copying.
  c. supervisors enforced a dress code.
  d. communication was not important.
  e. most people spoke English.

Question 2

Personal shoppers
 
  a. will be hired in large numbers by chain stores.
  b. are projected to replace telemarketing.
  c. represent a competitive technique of providing greater service to customers.
 d. have a narrower range of skills than other sales workers.
  e. enjoy less autonomy than other sales workers.

[Koolkid240]

Answer to Question 1

a

Answer to Question 2

c

[Deast7027]

Thanks for the timely response, appreciate it

[Perkypinki]

Wow, this really help