One likely effect of technology upon sales jobs will be a. to ...

[rl]

One likely effect of technology upon sales jobs will be
 
  a. to increase the skill needed for sales work.
  b. to reduce discrimination in promotions.
  c. to increase the number of boutique-type specialty shops.
  d. to make sales work resemble clerical work.
  e. to increase the number of sales workers needed.

Question 2

In the text, the pessimistic view of the future of clerical workers is
 
  a. less information available to everyone.
  b. bosses getting their own coffee.
  c. more technological displacement.
  d. more productivity.
  e. job reorganization.

[nixon_s]

Answer to Question 1

d

Answer to Question 2

c

[rl]

Excellent

[lcapri7]

Thanks for the timely response, appreciate it