Author Question: The goal of effective communication is to: a. give as much information as possible in less than ... (Read 41 times)

rlane42 · **on:** Jul 2, 2018

The goal of effective communication is to:

a. give as much information as possible in less than three minutes.
b. deliver information in a manner that is understood by the recipient.
c. speak clearly and more slowly than normal so that you are easier to understand.
d. use medical terminology as much as possible.

Question 2

When getting a refusal from a patient who does not want treatment, it is critical that you do which of the following things?

a. Ensure that the patient understands the risks of refusing care.
b. Make sure the patient has someone who can provide transportation to the hospital.
c. Have the patient sign and date the refusal form.
d. Have the patient promise to get care if the symptoms get worse.