You have just worked a cardiac arrest call on a 48-year-old father of three. Despite your best efforts, the patient died in the emergency department. As you are getting your ambulance in service, the patient's wife rushes out of the emergency department. She finds you and begins screaming at you that her husband's death is your fault. She blames you for not getting on the scene fast enough, taking too long at the house, and not shocking her husband back to life like she has seen on television. What response should you have to her anger?
A) Listen empathetically to all of her complaints and let her know she can contact you for any additional assistance.
B) Reassure her that you did everything you could and that everything will be okay.
C) Recognize that she is in the denial stage of grief and interrupt her hysterical behavior pattern by getting her attention and helping her calm down.
D) Correct her misconceptions and remind her that television shows are fiction, so she will not sue you in the future.
Question 2
When pupils are dilated they are:
A) smaller than normal. B) elliptical or elongated in shape.
C) larger than normal. D) irregularly shaped.
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