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Author Question: Which product attribute is defined as one whose lack of functionality decreases satisfaction and ... (Read 57 times)

Pea0909berry

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Which product attribute is defined as one whose lack of functionality decreases satisfaction and presence of functionality increases satisfaction?
 
  a. must haves
  b. delighters
  c. linear satisfiers
  d. indifferents

Question 2

Which decision-making tool breaks a problem down into a series of different criteria and choices?
 
  a. analytic hierarchy process
  b. net present value
  c. internal rate of return
  d. checklist



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ju

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Answer to Question 1

d

Answer to Question 2

a




Pea0909berry

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Reply 2 on: Jul 6, 2018
Thanks for the timely response, appreciate it


billybob123

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

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