Melissa Jones just launched a firm in the wireless communications industry. Shortly after the company was launched, Melissa announced that a prominent Silicon Valley venture capitalist had agreed to serve on her board of directors.
Melissa knows that such a high quality appointment will send an important message to her potential business partners and clientele. This phenomenon is referred to as ________.
A) trumping
B) championing
C) profiling
D) signaling
E) indicating
Question 2
Which of the following is not an industry in which business format franchises predominate?
A) Soft drink bottlers
B) Business services
C) Hotels and motels
D) Quick service restaurants
E) Automotive service and repair
Nonverbal communications convey strong, powerful messages that may be negative or positive.
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