A manager might turn to organizational behavior research when he ...

[olgavictoria]

A manager might turn to organizational behavior research when he or she has problems ________.
 
  A) controlling costs
  B) with budgets
  C) with scheduling
  D) building employee trust

Question 2

A conclusion that engineers from the Hawthorne studies made was that people behave ________ when they are being observed.
 
  A) differently
  B) consistently
  C) naturally
  D) comfortably

[ciecieme]

Answer to Question 1

Answer: D
Explanation: OB research helps managers deal with problems that involve human behavior, including issues of trust, motivation, team cooperation, and managing conflict, making building employee trust the correct answer. The other three choices refer to planning or efficiency issues, not behavioral issues, so they are incorrect responses.

Answer to Question 2

Answer: A
Explanation: Conclusions from the Hawthorne studies included the idea that being observed caused individuals to behave in ways that they wouldn't behave if they were not being observed, making differently the correct response.