During lunch break some employees are discussing certain managers ...

[dollx]

During lunch break some employees are discussing certain managers in the organization. One employee says, It is great to have Arnold as our department manager. He was born a leader.
 
  We are always doing things right in our department and primarily because Arnold is always watching to make sure we do it right. Without him, we would have lots of defects and errors. Based on the material about leading positive change in chapter 10, does Arnold sound like someone who leads positive change?
  A) No, he most likely manages stability.
  B) Yes, he is concerned about doing things right.
  C) There is not enough information to decide.

Question 2

Research studies have shown that people only remember 5 of what they read, 10 of what they hear in a lecture, 20 of what they view in a video, 30 of what they observe being demonstrated,
 
  50 of what they discuss in a group, 75 of what they apply, and 90 of what they teach to others.
  Indicate whether the statement is true or false.

[jazzlynnnnn]

Answer to Question 1

Answer: A
Explanation: A) Correct. The defining characteristic of a leader is that he or she initiates or implements change, sets the direction for a company, while managers maintain stability and refine current performance. Here, Arnold seems most focused on enforcing predictability through the use of control, a typical characteristic of management.
B) Incorrect. The defining characteristic of a leader is that he or she initiates or implements change, sets the direction for a company, while managers maintain stability and refine current performance. Here, Arnold seems most focused on enforcing predictability through the use of control, a typical characteristic of management.
C) Incorrect. The defining characteristic of a leader is that he or she initiates or implements change, sets the direction for a company, while managers maintain stability and refine current performance. Here, Arnold seems most focused on enforcing predictability through the use of control, a typical characteristic of management.

Answer to Question 2

Answer: FALSE
Explanation: Research studies have shown that people only remember 5 of what they hear in a lecture, 10 of what they read, 20 of what they view in a video, 30 of what they observe being demonstrated, 50 of what they discuss in a group, 75 of what they apply, and 90 of what they teach to others.