Answer to Question 1
Answer: C
Explanation: A) Incorrect. During forming, the team is faced with the need to become acquainted with its members, its purpose, and its boundaries. Relationships must be formed and trust established. The interpersonal relationships are still in their infancy, and there is little if any commitment to the team. There cannot yet be a common enemy.
B) Incorrect. During norming, the team is faced with creating cohesion and unity, differentiating roles, identifying expectations for members, and enhancing commitment. However, during the norming stage, team members are not yet to the point where they are willing to strenuously challenge others.
C) Correct. During storming, the team is faced with disagreements, counterdependence, and the need to manage conflict. One of the ways to manage this conflict is to identify an external adversary and channel the team members' complementarity of roles.
D) During performing, the team is faced with the need for continuous improvement, innovation, speed, and capitalizing on core competencies. Sponsoring team members' new ideas, orchestrating their implementation, and fostering extraordinary performance are needed from the team leaders. This period is characterized neither by disagreement nor the need for commitment--the team has already arrived.
Answer to Question 2
D
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