Author Question: Employee discretion is inversely related to ________. A) complexity B) formalization C) ... (Read 92 times)

Jipu 123

  • Hero Member
  • *****
  • Posts: 569
Employee discretion is inversely related to ________.
 
  A) complexity
  B) formalization
  C) specialization
  D) departmentalization
  E) empowerment

Question 2

Discuss four ways to reduce misinterpretations when communicating with people from a different culture.
 
  What will be an ideal response?


pocatato

  • Sr. Member
  • ****
  • Posts: 333
Answer to Question 1

B
Explanation: B) Where formalization is low, job behaviors are relatively unprogrammed, and employees have a great deal of freedom to exercise discretion in their work. Standardization not only eliminates the possibility of employees engaging in alternative behaviors, but it even removes the need for employees to consider alternatives.

Answer to Question 2

The following four rules can be helpful when communicating with people from different cultures.
a) Assume differences until similarity is proven. You are less likely to make an error if you assume others are different from you rather than assuming similarity until differences are proven.
b) Emphasize description rather than interpretation or evaluation. Delay judgment until you've had sufficient time to observe and interpret the situations from the differing perspectives of all the cultures involved.
c) Practice empathy. Before sending a message, put yourself in the recipient's shoes.
d) Treat your interpretations as a working hypothesis. Recognize that you need further testing of your hypothesis. Carefully assess the feedback provided by recipients to see if it confirms your hypothesis.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

To combat osteoporosis, changes in lifestyle and diet are recommended. At-risk patients should include 1,200 to 1,500 mg of calcium daily either via dietary means or with supplements.

Did you know?

In most climates, 8 to 10 glasses of water per day is recommended for adults. The best indicator for adequate fluid intake is frequent, clear urination.

Did you know?

Each year in the United States, there are approximately six million pregnancies. This means that at any one time, about 4% of women in the United States are pregnant.

Did you know?

All patients with hyperparathyroidism will develop osteoporosis. The parathyroid glands maintain blood calcium within the normal range. All patients with this disease will continue to lose calcium from their bones every day, and there is no way to prevent the development of osteoporosis as a result.

Did you know?

Acetaminophen (Tylenol) in overdose can seriously damage the liver. It should never be taken by people who use alcohol heavily; it can result in severe liver damage and even a condition requiring a liver transplant.

For a complete list of videos, visit our video library