Generally, which of the following methods of communication should ...

[geodog55]

Generally, which of the following methods of communication should be used for communicating a complex and lengthy message when the message has to pass through a number of people?
 
  A) grapevine communication
  B) written communication
  C) oral communication
  D) nonverbal communication
  E) filtered communication

Question 2

Fran has just completed and scored the LPC questionnaire given to her during an evaluation exercise.
 
  She is surprised when she finds out that she described her least preferred co-worker in relatively positive terms because she recalls being particularly annoyed by this difficult co-worker several times in the past. Based on your understanding of Fiedler's model, you explain to Fran that her LPC score makes sense within the model because ________.
  A) Fran tends to become very dominating when given ambiguous tasks
  B) Fran is usually much more focused on productivity than on developing relationships
  C) Fran tends in general to focus on building good relationships with the other employees
  D) Fran has a spotty work history and has tended to switch jobs every couple of years
  E) Fran is usually chosen for positions of high responsibility within your organization

[ankilker]

Answer to Question 1

B
Explanation: B) Written communication is often tangible and verifiable. When it's printed, both the sender and receiver have a record of the communication; and the message can be stored for an indefinite period. If there are questions about its content, the message is physically available for later reference. This feature is particularly important for complex and lengthy communications.

Answer to Question 2

C
Explanation: C) If you describe the person you are least able to work with in favorable terms (a high LPC score), Fiedler would label you relationship-oriented. In contrast, if you see your least preferred co-worker in relatively unfavorable terms (a low LPC score), you are primarily interested in productivity and are task-oriented.