Maya just got out of a meeting. She is extremely frustrated because nothing got done and now she has to deal with workplace drama.
Sophia is threatening to quit because the group members severely criticized her idea without even giving her a chance to complete her point. The entire meeting turned into a conflict management session for Maya. Which of the following meeting techniques was most likely used by Maya?
A) interacting group
B) brainstorming
C) nominal group
D) electronic meeting
E) video conferencing
Question 2
During an interview with one team member, you learn that several members of the team have had conflicts regarding the content of a task to which the team was recently assigned. Are these conflicts likely to be reducing the group's productivity?
A) Yes, because interpersonal conflicts always hurt a team's performance.
B) No, because conflicts based on personal animosity rarely affect team operations.
C) Yes, because task-related conflicts lead to poor team decisions.
D) No, because task-related conflicts usually benefit the performance of a team.
E) Yes, because disagreements about tasks usually lessen groupthink.
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