Author Question: What would you do to generate a solution? What might the solution be? What will be an ideal ... (Read 34 times)

beccaep · **on:** Jul 6, 2018

What would you do to generate a solution? What might the solution be?

What will be an ideal response?

Question 2

Pretend you are Dan. What would you do to identify the problem?

What will be an ideal response?

Carissamariew · **Reply #1 on:** Jul 6, 2018

Answer to Question 1

Answer: It is critical to focus on common interests when seek to generate a solution in collaborative conflict management. The response to this question should identify possible solutions that meet the needs of both Dan and Mike.

Answer to Question 2

Answer: As an initiator in a problem identification role, Dan should maintain ownership of the problem, describe it in terms of behaviors, feelings, and consequences, persist to be understand, maintain a two-way flow of communication, and manage the agenda of the discussion