In a conflict situation, if the issue is extremely critical and ...

[storky111]

In a conflict situation, if the issue is extremely critical and time-sensitive, you are in a position of power, but the relationship is not critical, which conflict response is probably most appropriate?
 
  A) Compromising
  B) Accommodating
  C) Avoiding
  D) Collaborating
  E) Forcing

Question 2

In effectively handling a conflict, what should you do?
 
  A) Adopt the most appropriate approach based on your dominant personality characteristics.
  B) Adopt the most appropriate approach depending on the nature of the conflict.
  C) Always choose collaboration.

[guyanai]

Answer to Question 1

Answer: E
Explanation: A) Incorrect. Compromising is not always possible or desirable when time pressures are extreme.
B) Incorrect. Accommodating is not appropriate when the issue is highly important and the relationship is not.
C) Incorrect. Avoiding is not appropriate when the issue is highly important.
D) Incorrect. Although collaborating is generally the most effective conflict management strategy, it can be very time-consuming. Given the extreme time demands, and the lack of importance in the relationship, as well as the power differential between yourself and the other person, forcing is likely the most effective response.
E) Correct. Given the extreme time demands, and the lack of importance in the relationship, as well as the power differential between yourself and the other person, forcing is likely the most effective response.

Answer to Question 2

Answer: B
Explanation: A) Incorrect. Though each person has individual preferences, no one conflict management approach is most effective for handling every type of conflict. There are four situational considerations that should be taken into account when determining an appropriate conflict management style.
B) Correct. Though each person has individual preferences, no one conflict management approach is most effective for handling every type of conflict. There are four situational considerations that should be taken into account when determining an appropriate conflict management style.
C) Incorrect. Though collaboration is often preferred if circumstances permit, it is not always the most appropriate method.