In proposing a new course of action, upper management remarks to ...

[jazziefee]

In proposing a new course of action, upper management remarks to you, That's the way Jane, our founder, would have done it After that statement, the decision is made to accept and implement your idea. Which power source did you use?
 
  A) Experience
  B) Desirable characteristics
  C) Higher than expected commitment of time
  D) Behavior consistent with the values of the organization
  E) Flexibility

Question 2

A fast-food company does not promote anyone to manager unless he or she started at the beginning, flipping burgers. This is an example of a company promoting which type of power?
 
  A) Relevance power
  B) Visibility power
  C) Legitimacy power
  D) Effort power
  E) Attraction power

[mjenn52]

Answer to Question 1

Answer: D
Explanation: A) Incorrect. Power based on experience is gained or used when an individual relies on his or her unique experience to cultivate or use power over others. You have merely chosen an idea that is (or is perceived to be) congruent with the organizational values legitimacy power.
B) Incorrect. You do not use any personal characteristics (charisma, physical attractiveness, etc.) to gain power. You have merely chosen an idea that is (or is perceived to be) congruent with the organizational valueslegitimacy power.
C) Incorrect. This refers to effort power, and in this case, you do not commit extra time to implementing your idea. You have merely chosen an idea that is (or is perceived to be) congruent with the organizational values legitimacy power.
D) Correct. Behavior consistent with organizational values is called legitimacy power.
E) Incorrect. Flexibility is actually a type of positional power that refers to the amount of discretion one has in a particular position. You have merely chosen an idea that is (or is perceived to be) congruent with the organizational valueslegitimacy power.

Answer to Question 2

Answer: C
Explanation: A) Incorrect. Relevance is a type of position power that results when assigned tasks are aligned with organizational priorities. In this case, the fast-food company shows symbolically that managers should (and will) understand what it means to be working on the front lines. This is an example of the legitimacy approach to personal power.
B) Incorrect. Visibility is a type of position power that results when the task performance is seen as influential by people in the organization. In this case, the fast-food company shows symbolically that managers should (and will) understand what it means to be working on the front lines. This is an example of the legitimacy approach to personal power.
C) Correct. Legitimacy power arises from actions that are deemed congruent with the prevailing value system. These organizational values are taught through stories, rites, and symbols. In this case, the fast-food company shows symbolically that managers should (and will) understand what it means to be working on the front lines.
D) Incorrect. Effort power results from an unusual level of dedication or commitment. In this case, the fast-food company shows symbolically that managers should (and will) understand what it means to be working on the front lines. This is an example of the legitimacy approach to personal power.
E) Incorrect. Attraction is a type of personal power that results when an individual is perceived to have characteristics related to friendliness. In this case, the fast-food company shows symbolically that managers should (and will) understand what it means to be working on the front lines. This is an example of the legitimacy approach to personal power.