Answer to Question 1
There are five stages of team development: forming, storming, norming, performing, and adjourning. When team members meet for the first time to get acquainted and discuss expectations the group is in the forming stage. Basic ground rules are established. Team members voice differences about team goals and procedures during the storming stage. Conflict is a normal part of team development. Conflict resolution and agreement over team goals and values emerge in the norming stage. Team members finally understand their roles and establish closer relationships, intensifying the cohesion and interdependence of members. At this point the members begin to develop a team identity rather than seeing themselves as individuals. The team is in agreement about how to deal with and sanction members who violate important team rules and procedures. The performing stage is characterized by a focus on the performance of the tasks delegated to the team. Teams that are designed to disband reach the adjourning stage in which the team has completed its work.
Answer to Question 2
Hygienes are those factors that prevent people from becoming dissatisfied at work. They are factors that are extrinsic to the work itself. Examples are good pay, good supervisors, excellent working conditions, and fair rules. Motivators are what makes people satisfied and motivated at work. They are factors that are intrinsic to the work itself. Examples are opportunities for achievement, enjoyment of work challenges, taking responsibility for their work, receiving recognition for good work, and autonomy.
