Answer to Question 1
Some of the major reasons for resistance to change include self-interest, lack of trust and understanding, uncertainty, different perspectives and goals, and cultures that value tradition. Employees resist change when they fear losing something they value. Employees may resist change when they do not trust the intentions behind a proposed change, or they may misunderstand its purpose. Uncertainty results from fear of the unknown and lack of information about the future. Finally, a proposed change can be viewed through different lenses by employees with differing goals and perspectives.
Answer to Question 2
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