Michelle supervises six very diverse workers. They are male, ...

[Cooldude101]

Michelle supervises six very diverse workers. They are male, female, older, younger, different ethnic groups and nationalities, and in different life stages. How might Michelle use the various theories of motivation to keep her workers inspired?
 
  What will be an ideal response?

Question 2

The goal-setting theory states that ________.
 
  A) employee participation in goal-setting is not always necessary for ensuring performance
  B) self-generated feedback is largely ineffective as a motivator
  C) in order to maximize performance, goals must not be made public
  D) motivation is maximized by setting moderately challenging goals

[josephsuarez]

Answer to Question 1

Answer: Michelle should learn from each of her subordinates what is important to them and what need on Maslow's hierarchy is motivating each one. This will enable her to tailor assignments to their individual skill sets and individualize the rewards to help each worker to meet his/her personal goals. She will make sure the hygiene factors are not causing dissatisfaction and the motivating factors are present. When she determines which of McClelland's three needs is highest in each worker, she can incorporate the satisfaction of that need in the assignments. For example, a worker with a high need for affiliation can work on teams while one with a low nAff can work independently. She should make sure each worker understands how the assignments and rewards were decided and perceives the distribution of those rewards to be fair. By jointly setting difficult goals with each employee and obtaining genuine commitment to those goals, her workers are likely to put forth more effort. As each employee demonstrates the actions that lead to success, Michelle can offer praise and other non-monetary reinforcement. Some workers, especially the more experienced ones, will respond well to more autonomy in their job design; those with a desire for more work/life balance will appreciate flexibility. All will appreciate interesting work.

Answer to Question 2

Answer: A

[Cooldude101]

Gracias!

[shewald78]

Excellent