Author Question: Organizational citizenship behavior is discretionary behavior that is not part of an employee's ... (Read 68 times)

sam.t96 · **on:** Jul 6, 2018

Organizational citizenship behavior is discretionary behavior that is not part of an employee's formal job requirements.

Indicate whether the statement is true or false.

Question 2

Which of the following is true for organizational citizenship behavior (OCB)?

A) OCB is a performance measure of efficiency.
B) The requirements of OCB are spelt out in employee job profiles.
C) OCB is the behavior leading to permanent withdrawal from an organization.
D) OCB is discretionary behavior which promotes the effective functioning of the organization.