Jargon is ________.
A) the capacity of a communication method to process complex messages
B) a technique for deliberate manipulation of information to make it appear more favorable to the receiver
C) specialized terminology that members of a group use to communicate among themselves
D) a technique that increases the breadth potential of a communication method
Question 2
By the time that Sandra had finished the presentation to the employees, she had spoken for one and one-half hours, shown 14 visual aids, and no one asked a question.
The employees were probably dealing with which of the following barriers to effective communication?
A) information overload
B) selective perception
C) defensiveness
D) cultural constraints
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