Bonnie has had a bad day. She is venting to her supervisor about her problems. Bonnie is using communication ________.
A) to control behavior
B) to motivate her supervisor to take action
C) to express her emotions
D) to inform her supervisor of her personal problems
Question 2
In which of the following cases is communication used to control employee behavior?
A) Sandy tells Mitch that she's happy with the progress he's making.
B) Glenn lets Ann know that the deadline for her project has been postponed.
C) Jan informs Sara that she must follow the dress code at work.
D) Chris gives Jason tips on how to improve his performance.