Author Question: Customer departmentalization works well because it emphasizes interdepartmental communication ... (Read 61 times)

lak

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Customer departmentalization works well because it emphasizes interdepartmental communication regarding customer's needs.
 
  Indicate whether the statement is true or false.

Question 2

Managers today continue to see work specialization as important because it helps employees be more efficient.
 
  Indicate whether the statement is true or false.



chreslie

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Answer to Question 1

Answer: FALSE

Answer to Question 2

Answer: TRUE



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