Which of the following statements accurately defines work specialization?
A) It is the basis of grouping jobs together.
B) Individual employees specialize in doing part of an activity rather than the entire activity.
C) It is the line of authority extending from upper organizational levels to the lower levels.
D) It clarifies who reports to whom.
Question 2
The process of dividing work activities into separate job tasks is known as ________.
A) work specialization
B) organizational design
C) differentiation
D) span of control
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