A ________ is an integrated network of goals in which the accomplishment of goals at one level makes possible the achievement of the goals at the next level.
A) reverse pyramid
B) means-ends chain
C) bottom-up ladder
D) process sequence
Question 2
Which of the following is the first step in MBO?
A) The organization's overall objectives and strategies are formulated.
B) Unit managers collaboratively set specific objectives for their units with their managers.
C) Action plans are specified and agreed upon by managers and employees.
D) Major objectives are allocated among divisional and departmental units.
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