Which of the following is desirable with regard to persuasive communication?
A) increasing the degree of noise in the communication process
B) manipulating information so the receiver will see it more favorably
C) engaging in selective perception
D) processing a lot of information even if it exceeds our capacity
E) matching the type of message with the type of audience
Question 2
A routine message can be delivered by a low richness channel as efficiently as a high richness channel.
Indicate whether the statement is true or false