Which of the following communication channels provides the lowest ...

[silviawilliams41]

Which of the following communication channels provides the lowest information richness?
 
  A) online group discussions
  B) face-to-face conversations
  C) telephone conversations
  D) voice mail
  E) reports and bulletins

Question 2

When formal authority and control systems are reduced, the ________ provided by a strong culture ensure(s) that everyone is pointed in the same direction.
 
  A) rules and regulations
  B) shared meaning
  C) rituals
  D) socialization
  E) rigid hierarchy

[anyusername12131]

Answer to Question 1

E
Explanation: E) Rich communication channels can (1 ) handle multiple cues simultaneously, (2 ) facilitate rapid feedback, and (3 ) be very personal. Impersonal written media such as formal reports and bulletins rate lowest in richness.

Answer to Question 2

B
Explanation: B) Today's trend toward decentralized organizations makes culture more important than ever. When formal authority and control systems are reduced, culture's shared meaning points everyone in the same direction.