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Author Question: Which of the following communication channels provides the lowest information richness? A) online ... (Read 53 times)

silviawilliams41

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on: Jul 6, 2018
Which of the following communication channels provides the lowest information richness?
 
  A) online group discussions
  B) face-to-face conversations
  C) telephone conversations
  D) voice mail
  E) reports and bulletins

Question 2

When formal authority and control systems are reduced, the ________ provided by a strong culture ensure(s) that everyone is pointed in the same direction.
 
  A) rules and regulations
  B) shared meaning
  C) rituals
  D) socialization
  E) rigid hierarchy
Organizational Behavior ¦ Robbins, Judge ¦ 17th Edition
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anyusername12131

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Reply #1 on: Jul 6, 2018
Answer to Question 1

E
Explanation: E) Rich communication channels can (1 ) handle multiple cues simultaneously, (2 ) facilitate rapid feedback, and (3 ) be very personal. Impersonal written media such as formal reports and bulletins rate lowest in richness.

Answer to Question 2

B
Explanation: B) Today's trend toward decentralized organizations makes culture more important than ever. When formal authority and control systems are reduced, culture's shared meaning points everyone in the same direction.


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