Marina Lyon works as a reservation executive at a travel and ...

[jwb375]

Marina Lyon works as a reservation executive at a travel and tourism company. Though her job requires her only to efficiently book flight tickets for customers, she has also opted to undergo training to learn the process of hotel reservations.
 
  In addition, every evening she reads travelogues to be aware of upcoming travel destinations and trends. She loves the industry she works in and is eager to learn as much as she can. Considering the information given in this case, which dimension of the Big Five model best describes Lyon's personality?
  A) extraversion
  B) agreeableness
  C) conscientiousness
  D) openness to experience
  E) emotional stability

Question 2

With reference to the Big Five Model, which of the following is a difference between highly agreeable and less agreeable people?
 
  A) Highly agreeable people tend to do better in interpersonally oriented jobs than less agreeable people.
  B) Highly agreeable people are less compliant and less rule abiding than less agreeable people.
  C) Highly agreeable people tend to be less satisfied in their jobs than less agreeable people.
  D) Highly agreeable people engage in less organization citizenship behavior than less agreeable people.
  E) Highly agreeable people have more tendency to engage in organizational deviance than less agreeable people.

[TDubDCFL]

Answer to Question 1

D
Explanation: D) The openness to experience dimension addresses a range of interests and fascination with novelty. Extremely open people are creative, curious, and artistically sensitive. Those at the other end of the openness category are conventional and find comfort in the familiar.

Answer to Question 2

A
Explanation: A) Agreeable individuals tend to do better in interpersonally oriented jobs such as customer service. They also are more compliant and rule abiding and less likely to engage in organizational deviance.