When financial constraints limited recruitment at GTY Industries, the employees came under increased pressure. Employees who left the organization were not replaced, and existing workers had to take up additional responsibilities.
Troy, a manager at GTY, must get his team to perform despite the low morale that prevails. Which of the following would strengthen the suggestion that Troy should use coercive methods to lead his team?
A) The reduction in the size of the department has necessitated a reshuffling of roles and responsibilities.
B) The team has a strict deadline and must reach a certain level of productivity in order for the company to stay afloat.
C) The existing workers are capable of performing well despite the smaller workforce, but low morale prevents them from doing so.
D) Troy worked his way up from the shopfloor to managerial level, and many of the workers admire this.
E) Another department at GTY is implementing a performance-based incentive scheme to motivate workers.
Question 2
When subordinates and peers feel a sense of loyalty and admiration toward a manager, they are more willing to do the things that the manager asks of them. In such situations, the manager is said to have ________.
A) expert power
B) coercive power
C) legitimate power
D) referent power
E) reward power
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