The term ________ refers to any disruption that interferes in the ...

[Cooldude101]

The term ________ refers to any disruption that interferes in the communication process.
 
  A) signal
  B) noise
  C) message
  D) channel
  E) bias

Question 2

Whenever Nancy receives a call from Joan, she feels certain that Joan is going to ask her for yet another favor.
 
  Joan is someone who considers Nancy to be a close friend, as they come from similar backgrounds and have been good friends for a long time. Joan merely finds comfort in sharing her problems with Nancy, without the expectation of any help or favors. Nancy and Joan's communication is strained because of ________.
  A) rumors
  B) social status differences
  C) hierarchical differences
  D) perceptual biases
  E) defensiveness

[jesse.fleming]

Answer to Question 1

B

Answer to Question 2

D

[Cooldude101]

Excellent

[bdobbins]

Thanks for the timely response, appreciate it