Substitutes are products that offer the same or similar values to ...

[kwoodring]

Substitutes are products that offer the same or similar values to customers.
 
  Indicate whether the statement is true or false

Question 2

Which of the following accurately defines a system?
 
  A) A system is the processes that occur as work is performed in pursuit of the organization's core purpose in creating value in its products.
  B) A system is the set of commonly held and deeply embedded values and assumptions within an organization.
  C) A system is the mechanism that provides information that is used to make corrections or improvements in transformation processes.
  D) A system is an organized arrangement of elements that are interdependent and interconnected to form a purposeful, organic whole.
  E) A system is a collection of the mental orientations among groups or teams of workers in the company.

[jasonq]

Answer to Question 1

TRUE

Answer to Question 2

D

[kwoodring]

Excellent

[kthug]

Gracias!