________ are small groups of employees who meet on a regular ...

[jparksx]

________ are small groups of employees who meet on a regular basis to solve production problems.
 
  A) Quality circles
  B) Control groups
  C) Random samples
  D) Focus groups
  E) T-groups

Question 2

Elements of groupthink include ________.
 
  A) group values getting along more than getting things done
  B) group believes it is impervious to outside criticism
  C) group begins to have illusions about its own invincibility
  D) all of the above

[stallen]

Answer to Question 1

A

Answer to Question 2

D