Controlling, as a generic management function, involves ________.
A) monitoring results and making adjustments for future improvement
B) making decisions and evaluating work performance
C) communicating a vision for where the workers are headed in the future
D) anticipating what needs to be done in the future
E) dividing up and coordinating work
Question 2
A ________ is a category of activities performed by managers of all types.
A) management skill
B) management function
C) management role
D) management process
E) management position
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