List and explain the techniques for reducing resistance to ...

[ENagel]

List and explain the techniques for reducing resistance to change.
 
  What will be an ideal response?

Question 2

The first step in the creative process is:
 
  A) allow ideas to incubate.
  B) document insight.
  C) verify ideas.
  D) prepare to be creative.

[mjenn52]

Answer to Question 1

Answer: The various techniques for reducing resistance to change are:
a. Education and communication  This helps reduce resistance to change by helping employees see the logic of the change effort. This technique assumes that much of the resistance lies in misinformation or poor communication.
b. Participation  This involves bringing those individuals directly affected by the proposed change into the decision-making process. Their participation allows these individuals to express their feelings, increase the quality of the process, and increase employee commitment to the final decision.
c. Facilitation and support  This involves helping employees deal with the fear and anxiety associated with the change effort. This help includes employee counseling, therapy, new skills training, or a short paid leave of absence.
d. Negotiation  This involves exchanging something of value for an agreement to lessen the
resistance to the change effort. This resistance technique is quite useful when the resistance
comes from a powerful source.
e. Manipulation and co-optation  This refers to covert attempts to influence others about the change. It involves distorting facts to make the change appear more attractive.
f. Coercion  This involves the use of direct threats or force against the resisters.

Answer to Question 2

D

[ENagel]

Thank you

[mjenn52]

Happy to help you