Managers utilize ________ as they attempt to modify, improve, and ...

[Frost2351]

Managers utilize ________ as they attempt to modify, improve, and correct employee behavior.
 
  A) supervision B) discipline
  C) organizational politics D) groups

Question 2

You are at a family reunion when your opinionated cousin Robin learns you are in a class on organizational behavior.
 
  Robin tells you that happy employees are productive employees and that it is a manager's job to be sure all employees are satisfied with their jobs. Before you discuss the connection between job satisfaction and job performance with your cousin, you decide to respond by reviewing what job satisfaction is and what factors affect the level of job satisfaction. Briefly explain how you would accomplish this.
  What will be an ideal response?

[marict]

Answer to Question 1

B

Answer to Question 2

Job satisfaction is the collection of feelings and beliefs that people have about their current jobs. The satisfaction an individual worker experiences is affected by four factors: personality, values, the work situation, and social influences.

Personality is the enduring ways a person has of feeling, thinking, and behaving. Someone high on extraversion is likely to have a higher level of job satisfaction than a person who is low on this trait.

Values, such as intrinsic and extrinsic work values, also affect job satisfaction. Workers with intrinsic work values seek satisfaction from the nature of the work itself, whereas workers with extrinsic work values equate satisfaction with whether the consequences of the job (pay, status, etc.) are satisfactory.

The work situation includes the tasks the worker performs; the worker's coworkers, subordinates, and supervisors; and the worker's environment and how the organization treats the worker (hours, job security, and benefits). The more pleasant the tasks, coworkers, environment, and job conditions, the more satisfied the worker.

Social influencethe influence that individuals or groups have on the person's attitudes and behaviorsis also a factor. How coworkers, family, religious groups, or cultures perceive a job can also influence whether a worker is satisfied with the job.

Research has found that job satisfaction is not significantly connected to job performance. This lack of association between performance and job satisfaction is understandable when one considers that workers may not be free to vary their behaviors and that workers' attitudes may not be critical to their work behavior.