Informal collections of individuals who share a common identity ...

[asd123]

Informal collections of individuals who share a common identity with regard to factors such as race or ethnicity are affinity groups.
 
  Indicate whether the statement is true or false

Question 2

________ is a process managers seek out to improve the decision-making abilities of employees and enhance the efficiency and effectiveness of the organization.
 
  A) Benchmarking
  B) Empowerment
  C) Organizational learning
  D) Total quality management

[gcook]

Answer to Question 1

TRUE

Answer to Question 2

C